Conflict resolution scenario:

Kristi’s boss has been acting differently later. She appears cold  and distant. Kristi thinks that maybe she did something wrong to cause this but isn’t sure. However, she tries to confront her boss and sort out the unknown conflict between them.

Kristi: (Knocks on the door)

Taylor: Come in!

Kristi: Hi Taylor! Can I talk to you for a minute?

Taylor: Yes, how may I help you Kristi?

Kristi:How are you doing today?

Taylor:Honestly Kristi, I am under a lot of stress and don’t have time to chat. What do you need?

Kristi:I…Well, I just wanted to know if you were upset with me about something since you have been acting very cold and distant towards me. It’s really making me uncomfortable and it is quite disturbing since I don’t even know why you’re acting that way.

Taylor:My apologies, my behavior does not have anything to do with you. My dog recently passed away. I had to put him to sleep.

Kristi:I’m sorry Taylor. I didn’t know about it. I totally took it in a different way since you had never acted that way before.

Taylor: I should not have let personal matters affect how I try my staff.

Kristi:Do you have a picture of your dog? Can I see it, if you don’t mind?

Taylor: Of course. I have so many pictures of him!

Kristi:Ah! Is that a Shih Tzu?  I have a four year old Shih Tzu myself. He i unusually fat for some reason. He loves to go out but instead of walking he always sits in the middle of the road and not move. He makes me carry him home instead.

Taylor:(Laughing) It’s a golden retriever but you were close. Thank you for expressing how you were feeling Kristi. I am gad we had this  conversation.

Kristi:I’m glad I came up with it. If there’s anything bothering you, rather than keeping it to yourself, it’s always good to share it with someone. I am relieved it wasn’t what I thought it was.

Taylor: Kristi, you know you’re one of my best employees, your performance is excellent. Thanks again.

Kristi:Thank you Taylor. i hope you  feel better soon.

Conflict resolution scenario:

Kristi and her co-workers are having a dilemma with their boss. They are stressed because they had told their boss several times that the inventory needed to be restocked. The boss keeps saying “I will take care of it, don’t worry.” The employees even list down the items that are to be restocked and hand it to the the manager but still do not get them by the end of the week. They feel embarrassed when clients ask for  certain services that requires the products they are out of. They are not being able to provide good service to their clients  and are starting to perform poorly at work.

Performed by:

Taylor (The boss) and Kristi (an employee)

object speech reflection

As the objective of an object speech goes, the first speech was a good exercise for all the speakers to loosen up and get used to speaking in front of the audience. As for me, it did not go very well as i planned. I had a lot of things to relate to the object. I did  get a little nervous when i started delivering my experience with the phoenix rhyton which is why i ended up speaking about things i did not even realize related to the object.  I believe i  could have done better and would definitely try to prepare better for the upcoming speech. As for the whole class, it did help me to understand the experiences everyone has been through and look forward to more of such activities in the future.